At AV MSP we’re in the business of building relationships – with you, your users, your vendors, and service providers in your area.

There is no one-size solution to a successful AV services department, but we can help bring order to the chaos by getting to know you, your needs, and your goals.

We spend time on the day-to-day operations so you can focus on being a leader and a planner. We are also hardware and platform-agnostic, adapting to whatever you have in your environment.

Below is a summary of our offerings, but we offer much more than just a few bullet points. Contact us, start a conversation, and let’s work together to build better AV.

 

Managed Services

Service Onboarding


AV Service Management

Asset and Inventory Management

Incident (Break/Fix) Management

Problem Management

Change Management

Vendor Management

Virtual Platform Management

Active Device Monitoring

Reporting and Analytics

Continuous Service Improvement

Reviews

AV Leadership

Business Consulting

AV Team Management

Quote Request Coordination

Service Request Coordination

Optional Services Available Include:

Asset and Inventory Gathering

AV Global Standards Creation

Monthly Subscription Services:

AV Engineering

Staffing

On-site

Remote

Professional Services

These services are available on an as-needed basis to all customers:

 

Event Management
Project Management
Staff Augmentation

Structured Consulting Engagements

End User Surveying

AV Global Standards Creation (if you did not choose this option as part of your onboarding)

AV Global Standards Update (requires AV Global Standards Creation completion)

SaaS Platform Selection and Migration

RFP/Bid Document Creation and Process Management