At AV MSP we’re in the business of building relationships – with you, your users, your vendors, and service providers in your area.
There is no one-size solution to a successful AV services department, but we can help bring order to the chaos by getting to know you, your needs, and your goals.
We spend time on the day to day operations so you can focus on being a leader and a planner. Below is a summary of our offerings, but we offer so much more than just a few bullet points. Contact us, start a conversation, and let’s work together to build better AV.
Basic Services
Services Included:
Service Onboarding
AV Service Management
- Asset and Inventory Management
- Incident (Break/Fix) Management
- Problem Management
- Change Management
- Vendor Management
- Virtual Platform Management
- Reporting and Analytics
- Continuous Service Improvement
- Reviews
Quote Request Coordination
Service Request Coordination
Optional Services Available Include:
- Asset and Inventory Gathering
Monthly Subscription Services:
- Active Device Monitoring
- AV Engineering
- Staffing
- On-site
- Remote
Premium Services
Services Included:
Service Onboarding
AV Service Management
- Asset and Inventory Management
- Incident (Break/Fix) Management
- Problem Management
- Change Management
- Vendor Management
- Virtual Platform Management
- Active Device Monitoring
- Reporting and Analytics
- Continuous Service Improvement
- Reviews
AV Leadership
- Business Consulting
- AV Team Management
- Quote Request Coordination
- Service Request Coordination
Optional Services Available Include:
- Asset and Inventory Gathering
- AV Global Standards Creation
Monthly Subscription Services:
- AV Engineering
- Staffing
- On-site
- Remote
Ad-Hoc Services
These services are available on an as-needed basis to all customers:
Event Management
Project Management
Staff Augmentation
Structured Consulting Engagements
- End User Surveying
- AV Global Standards Creation (if you did not choose this option as part of your onboarding)
- AV Global Standards Update (requires AV Global Standards Creation completion)
- SaaS Platform Selection and Migration
- RFP/Bid Document Creation and Process Management