Welcome to the April AV MSP newsletter!  We’re on a roll! A few AV MSP news items: We will be at InfoComm 2025! If you’d like to meet up, reach on out to sales@av-msp.com and we’ll set up some time. No booth, just free range on the show floor. We have launched a...

For Immediate Release. Just kidding, this is a blog and we’re not that serious. Plus, we couldn’t find a journalist that wanted to hear about our little project ಥ_ಥ. A common conversation we have with support partners is about being ready to transition from break/fix...

Welcome to the March AV MSP newsletter!  That’s three in a row! We’re continuing The AV Service Roundtable with our next one on Thursday, March 27th, at 12PM EDT. You can sign up for the event here:...

Welcome to the February AV MSP newsletter! Last month we launched a monthly AV Service Roundtable event. It was a great success, if we do say so ourselves. The next one is on Wednesday, February 26th at 12PM EDT. You can sign up for the event here. This will also get...

Welcome to the new year of AV MSP newsletters! In addition to regularly writing about audio visual managed services, we are launching a monthly roundtable meeting to share ideas and solutions to AV service issues. Our first session is on January 30th at 12PM EDT. Sign...

Welcome to 2025! We are starting a new monthly service roundtable on audio visual support. This is a place for folks tasked with supporting AV to share tips and tricks, ask questions, and bring interesting news and ideas to their peers. It's also an opportunity to...

Welcome to this AV MSP newsletter! This is December’s edition and will be the last of this year (unless something AMAZING happens). In minor news, we’re now on the fast-growing social media platform Bluesky (Bsky?) You can find us @av-msp.com or by going here:...

Welcome to this AV MSP newsletter! This is our September 2024 edition and it’ll be a bit less article heavy, and more oriented toward resources related to ITSM and MSP operations. One of our co-founders, Colin Birney, will be teaching an hour-long course on AV Managed...

What is Artificial Intelligence? Artificial Intelligence (AI) has varying definitions but for the purpose AV products, let’s say that AI is a set of commands or an algorithm for a computer system that mimics human behavior. As IBM notes, there are two categories...

What is IoT? Internet of Things, or as you know it IoT, has moved from buzzword to a useful categorization of devices that aren’t quite computers, aren’t quite servers, aren’t phones – they’re just computing “things” that serve some purpose.  They might be...